Quick questions

You can enable or disable notifications about new incoming messages in the application settings. By default, this functionality is enabled.

If you are presently working with the application, You will be notified only by sound alert in case of a new incoming letter.

If the application has been opened and is currently not in use (minimized), then the arrival of a new message will be notified with a sound alert and an envelope icon on Your phone screen. After You expand the notification, You can Tap on it and You will be redictereted to the application.

Attention! You need to stay logged in (authorized) to the application, otherwise the notifications won’t work.

To activate Push notifications:

  • Enter your user account in Inbox.lv application and press ☰ (menu) button on the left top side of the screen or you can swipe right from the very left part of the screen

  • Click on the arrow

  • Open settings 

 

  • Tick the option Push Notifications.


If you don't want to be notified within a certain time period, please activate Silent mode. Silent mode is an established period of time when the notifications of new messages (if the feature is enabled) will not be delivered. We recommend to activate this limitation for night time. 

To activate Silent mode

  • Enter your user account in Inbox.lv application and press ☰ (menu) button on the left top side of the screen or you can swipe right from the very left part of the screen

 

  • Click on the arrow

  • Open settings 

 

 

  • Tick the option Silent Mode and choose a time period in which you do not want to receive new notifications. 

  


 

To mark a message as spam: 

  • Log in to the mobile application with Your username and password
  • Open the e-mail
  • Tap on the icon More options on the top right hand side

  • Click on Spam

 


 

If you can't open attachments, you might need to give the app Permissons to acces a part of your phone

To do so:

  • Open you phone settings
  • Select Applications (Apps)

  • Find our app (inbox.lv, inbox.lt, mail.ee or inbox.eu)

  • Select Permissions

  • And select all nescesray permissions or only Storage. Go to your email and re-check files working.

(!) Note. Some settings may differ depending on the android version and manufacturer