After mailbox status change, can not receive e-mails


If your mailbox has not been used for more than 9 months and your user profile was automatically assigned the status "Inactive”, note that after changing the status of the mailbox, you can not receive incoming mail from various services, such as,, etc.

Non-receipt of letters in such cases is usually associated with a list of blocked mailboxes of the service concerned, for example, if Instagram wants to send you a new message and the service records that this mailbox is not active, then it is added to the list of blocked mailboxes and letter sending will be canceled.

Unfortunately, e-mail service provider will not be able to help you in this situation, so please contact your service provider (from which you do not receive new incoming messages) with a request to delete your email address from the list of blocked mailboxes.

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