Quick questions


You have received message about the undelivered email that appear to originate from your email address. In addition the name of your computer or provider mentioned in such message is wrong. Don’t pay any attention on such letter, it wasn’t sent from your email address – it was sent by spammers.


Unfortunately it’s possible to forge the sender address. If the receiving server does not make additional checks (SPF, DKIM) it’s possible to send letter from any email address.


The mail server having rejected the letter can send to the sender the bounce message of non-delivery (Non-Delivery Report, NDR). Since the address of the sender is forged, the user can receive set of messages on non-delivery. Such incorrect automated sending of bounce messages by mail servers is called backscatter.

See here for more details about spam.
Some advices of how to reduce spam amount in the mailbox.

If you receive any letter, which accords to the spam rules, please inform us about this letter to add it to the SPAM filter of the portal and avoid it's further sending to users.

To do that:

  1. Enter your mailbox;
  2. Open a letter;
  3. Click on Spam.


In this case, letter goes to the queue of SPAM filter of the portal and if it is a spam, we will prevent it's further mailing to you and otherusers.
Thank you for the colaboration.

! After clicking on the Spam  button, this email will automatically be moved to the Trash, and in the Filters section a rule will be created that will place all further such emails immediately in the Spam. If necessary, you can change the rules to something else, for example, immediately remove this letter from the mail. Read more about filters here


How to disable AdBlock program?

How to enable JavaScript

How to clear „Cache”, „Cookies” or „Temporary Internet Files”?

How to enable Cookies

Where is the difference between username and mailbox address

Forward to other email, SMS notification

How to create a new signature in the letter?

Can not enter the given security code

I can not receive messages

What is the technical maintenance of the mailbox?

Recover emails, deleted from the mailbox

SMS notifications

How to block a message sender?

How to receive Mail+ service?

Virus protection

Ways to protect your account

How to turn off incoming mail auto-filtering to the folders "Social" and "Lists"

Why incoming message list don’t open from the first page by default?

I receive error during sending message

Advices of how to reduce spam amount in the mailbox

Browsers for portal and updating them

Internet fraud protection

The message about web-page blocking

When I send a message, my personal information isn't correct

Folder "Lists" and "Social"

My mailbox is full, how to solve this problem

Filter rule: delete message

Warning "This message could've been sent by user ..."

How to find out current version of browser?

How to sign out from mailbox

How to tell if this was you

What is Cookies


I removed all messages, but my mailbox is still full

What to do when appears notification with text - Unable to find www.inbox.lv DNS server address?

Why my sent e-mails go to «Lists» or «Social» folders

I have received an e-mail from unknown sender and when I try to reply, I get a message saying that this address doesn't exist

What do I need if I want to enter my mailbox

I need a larger mailbox

Filter incoming messages

Filter rule: move message to folder

Increased spam protection.

Why I've started to receive spam or lists of email addresses?

Mark letter as


Spell-checking in Your browser

After mailbox status change, can not receive e-mails

How to restore message from "Trash" folder

Warning for password transmission.

Why are emails going into the Spam folder? How spam is detected?

Print the letter

Redirect email

Quick Search

Cleaning the folder

Create new folder

What means "mailbox is over quota"?

How to request confirmation on reception?

How to send the message with multiple addresses?

Is it possible to revoke sent message?

Technical and administrative requirements for incoming messages

After portal update I can't open mailbox page or don't see changes

Non of the buttons work

Filter rule: ignore SPAM rules

Filter rule: redirect and leave a copy

Filter rule: redirect to another e-mail

How to turn off the SPAM filter

How to prevent important email from going into the SPAM folder?

Remote image blocking

The personalized letters or why my name /data are in the spam letter?

Language settings for the portal

Forward a letter

Message sorting

View all unread messages in a folder

Advanced Search

Auto-complete of e-mail addresses

How to change the text font and size of a letters?

Messages per page in the mailbox view


Appointment of a folder

How to clear the "Trash" and the folder "Spam"

Renaming a folder

What is the Mail+

How to switch off the compatibility view in Internet Explorer (IE)

My mailbox always ir empty

Using the Alias Feature

I am receiving emails addressed to other users

What is SPAM and what it’s used for?

Auto Reply

Letters and pictures size on the computer screen

Compose messages in a separate window

How to disable notifications of contact birthdays and name days?

Mailbox optimization.

Refresh folder views

How to delete folders

How to know if mailbox is not full

What does the mark near the button „send message” mean?

My browser does not support JavaScript

What to do if you don't want recipients to receive messages with winmail.dat attachment?

How to change my username