Quick questions


You have received message about the undelivered email that appear to originate from your email address. In addition the name of your computer or provider mentioned in such message is wrong. Don’t pay any attention on such letter, it wasn’t sent from your email address – it was sent by spammers.


Unfortunately it’s possible to forge the sender address. If the receiving server does not make additional checks (SPF, DKIM) it’s possible to send letter from any email address.


The mail server having rejected the letter can send to the sender the bounce message of non-delivery (Non-Delivery Report, NDR). Since the address of the sender is forged, the user can receive set of messages on non-delivery. Such incorrect automated sending of bounce messages by mail servers is called backscatter.

See here for more details about spam.
Some advices of how to reduce spam amount in the mailbox.


How to disable AdBlock program?

How to enable JavaScript

How to clear „Cache”, „Cookies” or „Temporary Internet Files”?

How to enable Cookies

Where is the difference between username and mailbox address

How to turn off incoming mail auto-filtering to the folders "Social" and "Lists"

Forward to other email, SMS notification

Using the Alias Feature

Forward a letter


Internet fraud protection

View all unread messages in a folder

Why incoming message list don’t open from the first page by default?

Ways to protect your account

What is the technical maintenance of the mailbox?

Browsers for portal and updating them

Warning "This message could've been sent by user ..."

SMS notifications

How to find out current version of browser?

What is Cookies

Spell-checking in Your browser

Virus protection

Why are emails going into the Spam folder? How spam is detected?

How to sign out from mailbox

Redirect email

Filter incoming messages

How to turn off the SPAM filter

Why I've started to receive spam or lists of email addresses?

How to restore message from "Trash" folder

How to clear the "Trash" and the folder "Spam"

How to change my username

What do I need if I want to enter my mailbox

Auto Reply

How to create a new signature in the letter?

Mailbox optimization.


How to request confirmation on reception?

What does the mark near the button „send message” mean?

What is the Mail+

How to block a message sender?

Can not enter the given security code

I can not receive messages

I receive error during sending message

Folder "Lists" and "Social"

Language settings for the portal

Print the letter

Quick Search

When I send a message, my personal information isn't correct

How to send the message with multiple addresses?

The message about web-page blocking

How to receive Mail+ service?

Filter rule: move message to folder

Filter rule: redirect and leave a copy

How to prevent important email from going into the SPAM folder?

The personalized letters or why my name /data are in the spam letter?

What is SPAM and what it’s used for?

After mailbox status change, can not receive e-mails

Appointment of a folder

Create new folder

Letters and pictures size on the computer screen

Message sorting

Is it possible to revoke sent message?

How to know if mailbox is not full

What means "mailbox is over quota"?

Filter rule: ignore SPAM rules

Filter rule: redirect to another e-mail

Why my sent e-mails go to «Lists» or «Social» folders

Advices of how to reduce spam amount in the mailbox

I am receiving emails addressed to other users

I have received an e-mail from unknown sender and when I try to reply, I get a message saying that this address doesn't exist

Increased spam protection.

Remote image blocking

Cleaning the folder

How to delete folders

Renaming a folder

Mark letter as

How to change the text font and size of a letters?

Messages per page in the mailbox view

Technical and administrative requirements for incoming messages

I need a larger mailbox

I removed all messages, but my mailbox is still full

My mailbox is full, how to solve this problem

Filter rule: delete message

Report spam

Warning for password transmission.

After portal update I can't open mailbox page or don't see changes

How to switch off the compatibility view in Internet Explorer (IE)

My mailbox always ir empty

Recover emails, deleted from the mailbox

What to do when appears notification with text - Unable to find www.inbox.lv DNS server address?

How to tell if this was you

Advanced Search

Auto-complete of e-mail addresses

Compose messages in a separate window

How to disable notifications of contact birthdays and name days?

Refresh folder views


My browser does not support JavaScript

Non of the buttons work

What to do if you don't want recipients to receive messages with winmail.dat attachment?