Password restoring

To restore password of Your mailbox:

Go to the main page and click on Forgot Your password?;

Enter username, which needs password restore;
Click Next step;

Then choose one of the restore methods (Recovery email, Mobile phone or Security question):

Security question

After You choose this method, please, press Next step;
Enter Your answer to the security question and enter security code. Please, note that the security code must be written in Latin alphabet using only small letters. Check „Caps Lock” – it also must be turned off;
Click Next step;
Set Your new password;
Click Save to save the changes;

After password has been successfully restored, You'll see such message:

Recovery email

After You choose this method, please, press Next step;
Enter full restore email address You have entered in Your User Profile;

Click Send an email;
After this action, message with the password restore instructions will be sent to the specified address;
Then you can click Go to the portal to enter Your recovery email if it is on inbox.lt, or open another service, where Your recovery email is registered;
Enter Your recovery email and open a message with a subject Reset Your inbox.lt password;
Click on the link Password change or use URL in the end of the message;
Set Your new password;
Click Save to save the changes;

After password has been successfully restored, You'll see such message:

Mobile phone

After You choose password recovery method Mobile phone, please, press Next step;
Enter security code and press Next step again;

Wait till You receive an sms with the code for password recovery;
Enter this code and press Next step;

Set Your new password;
Click Save to save the changes;

After password has been successfully restored, You'll see such message:

Remember! In case You can not remember the answer to the secret question and You have not entered a recovery email in Your User Profile section, You can lost Your username. To avoid it, please, contact technical support.