Quick questions


You have received message about the undelivered email that appear to originate from your email address. In addition the name of your computer or provider mentioned in such message is wrong. Don’t pay any attention on such letter, it wasn’t sent from your email address – it was sent by spammers.


Unfortunately it’s possible to forge the sender address. If the receiving server does not make additional checks (SPF, DKIM) it’s possible to send letter from any email address.


The mail server having rejected the letter can send to the sender the bounce message of non-delivery (Non-Delivery Report, NDR). Since the address of the sender is forged, the user can receive set of messages on non-delivery. Such incorrect automated sending of bounce messages by mail servers is called backscatter.

See here for more details about spam.
Some advices of how to reduce spam amount in the mailbox.


How to disable AdBlock program?

After portal update I can't open mailbox page or don't see changes

How to enable JavaScript

How to clear „Cache”, „Cookies” or „Temporary Internet Files”?

Forward to other email, SMS notification

How to enable Cookies

Ways to protect your account

How to turn off incoming mail auto-filtering to the folders "Social" and "Lists"

What is the Mail+

What is the technical maintenance of the mailbox?

Using the Alias Feature

My mailbox is full, how to solve this problem

SMS notifications

The message about web-page blocking

What to do when appears notification with text - Unable to find www.inbox.lv DNS server address?

Filter incoming messages

How to block a message sender?

Where is the difference between username and mailbox address

Can not enter the given security code

Advanced Search

How to receive Mail+ service?

How to create a new signature in the letter?

How to change the text font and size of a letters?

Recover emails, deleted from the mailbox

Warning "This message could've been sent by user ..."

How to switch off the compatibility view in Internet Explorer (IE)

Browsers for portal and updating them


Internet fraud protection

Cleaning the folder

I can not receive messages

Print the letter

Technical and administrative requirements for incoming messages

Folder "Lists" and "Social"

Message sorting


Report spam

How to turn off the SPAM filter

Filter rule: move message to folder

After mailbox status change, can not receive e-mails

What is SPAM and what it’s used for?

Auto Reply

Warning for password transmission.

Increased spam protection.

Mark letter as

Spell-checking in Your browser

I am receiving emails addressed to other users

I receive error during sending message

Advices of how to reduce spam amount in the mailbox

Why I've started to receive spam or lists of email addresses?

Non of the buttons work

How to send the message with multiple addresses?

Filter rule: ignore SPAM rules

Letters and pictures size on the computer screen

What to do if you don't want recipients to receive messages with winmail.dat attachment?

I have received an e-mail from unknown sender and when I try to reply, I get a message saying that this address doesn't exist

Why are emails going into the Spam folder? How spam is detected?

View all unread messages in a folder

How to request confirmation on reception?

Why my sent e-mails go to «Lists» or «Social» folders


My browser does not support JavaScript

Forward a letter

Why incoming message list don’t open from the first page by default?

Is it possible to revoke sent message?

Filter rule: redirect to another e-mail

When I send a message, my personal information isn't correct

Mailbox optimization.

Filter rule: redirect and leave a copy

How to restore message from "Trash" folder

How to delete folders

Virus protection

Redirect email

What do I need if I want to enter my mailbox

How to clear the "Trash" and the folder "Spam"

Refresh folder views

Create new folder

Filter rule: delete message

Messages per page in the mailbox view

How to sign out from mailbox

My mailbox always ir empty

How to prevent important email from going into the SPAM folder?

Remote image blocking

What does the mark near the button „send message” mean?

Renaming a folder

How to find out current version of browser?

How to tell if this was you

The personalized letters or why my name /data are in the spam letter?

Language settings for the portal

How to know if mailbox is not full

Auto-complete of e-mail addresses

Quick Search

How to change my username

Appointment of a folder

Compose messages in a separate window

How to disable notifications of contact birthdays and name days?

I removed all messages, but my mailbox is still full

What means "mailbox is over quota"?

What is Cookies

I need a larger mailbox