Quick questions


You have received message about the undelivered email that appear to originate from your email address. In addition the name of your computer or provider mentioned in such message is wrong. Don’t pay any attention on such letter, it wasn’t sent from your email address – it was sent by spammers.


Unfortunately it’s possible to forge the sender address. If the receiving server does not make additional checks (SPF, DKIM) it’s possible to send letter from any email address.


The mail server having rejected the letter can send to the sender the bounce message of non-delivery (Non-Delivery Report, NDR). Since the address of the sender is forged, the user can receive set of messages on non-delivery. Such incorrect automated sending of bounce messages by mail servers is called backscatter.

See here for more details about spam.
Some advices of how to reduce spam amount in the mailbox.


How to disable AdBlock program?

How to enable JavaScript

After portal update I can't open mailbox page or don't see changes

How to clear „Cache”, „Cookies” or „Temporary Internet Files”?

Forward to other email, SMS notification

How to enable Cookies

Ways to protect your account

How to turn off incoming mail auto-filtering to the folders "Social" and "Lists"

Using the Alias Feature


What is the technical maintenance of the mailbox?

My mailbox is full, how to solve this problem

SMS notifications

Cleaning the folder

Warning "This message could've been sent by user ..."

What is the Mail+

Filter incoming messages

The message about web-page blocking

How to create a new signature in the letter?

Where is the difference between username and mailbox address

Virus protection

Advices of how to reduce spam amount in the mailbox

Internet fraud protection

What is SPAM and what it’s used for?

Technical and administrative requirements for incoming messages

Browsers for portal and updating them

How to block a message sender?

Folder "Lists" and "Social"

Advanced Search

Message sorting

Forward a letter

I can not receive messages

Redirect email

What to do when appears notification with text - Unable to find www.inbox.lv DNS server address?

Print the letter

Auto Reply

I receive error during sending message

Letters and pictures size on the computer screen

Language settings for the portal

What is Cookies

Mark letter as

Recover emails, deleted from the mailbox

Is it possible to revoke sent message?

Filter rule: move message to folder

How to sign out from mailbox

How to turn off the SPAM filter

What to do if you don't want recipients to receive messages with winmail.dat attachment?

Spell-checking in Your browser

How to change the text font and size of a letters?

View all unread messages in a folder

When I send a message, my personal information isn't correct

Remote image blocking

Filter rule: ignore SPAM rules

Why are emails going into the Spam folder? How spam is detected?

I am receiving emails addressed to other users

Filter rule: delete message

How to tell if this was you


How to find out current version of browser?

After mailbox status change, can not receive e-mails

Can not enter the given security code

How to receive Mail+ service?

How to switch off the compatibility view in Internet Explorer (IE)


Why I've started to receive spam or lists of email addresses?

Filter rule: redirect to another e-mail

Report spam

Non of the buttons work

How to send the message with multiple addresses?

How to change my username

Mailbox optimization.

Why incoming message list don’t open from the first page by default?

What does the mark near the button „send message” mean?

My browser does not support JavaScript

How to request confirmation on reception?

The personalized letters or why my name /data are in the spam letter?

How to restore message from "Trash" folder

I have received an e-mail from unknown sender and when I try to reply, I get a message saying that this address doesn't exist

Increased spam protection.

How to delete folders

What do I need if I want to enter my mailbox

How to prevent important email from going into the SPAM folder?

Create new folder

Filter rule: redirect and leave a copy

What means "mailbox is over quota"?

Warning for password transmission.

How to know if mailbox is not full

Why my sent e-mails go to «Lists» or «Social» folders

How to clear the "Trash" and the folder "Spam"

Refresh folder views

Renaming a folder

I need a larger mailbox

My mailbox always ir empty

Messages per page in the mailbox view

Quick Search

Auto-complete of e-mail addresses

Appointment of a folder

How to disable notifications of contact birthdays and name days?

Compose messages in a separate window

I removed all messages, but my mailbox is still full