Quick questions


You have received message about the undelivered email that appear to originate from your email address. In addition the name of your computer or provider mentioned in such message is wrong. Don’t pay any attention on such letter, it wasn’t sent from your email address – it was sent by spammers.


Unfortunately it’s possible to forge the sender address. If the receiving server does not make additional checks (SPF, DKIM) it’s possible to send letter from any email address.


The mail server having rejected the letter can send to the sender the bounce message of non-delivery (Non-Delivery Report, NDR). Since the address of the sender is forged, the user can receive set of messages on non-delivery. Such incorrect automated sending of bounce messages by mail servers is called backscatter.

See here for more details about spam.
Some advices of how to reduce spam amount in the mailbox.


How to disable AdBlock program?

How to enable JavaScript

How to clear „Cache”, „Cookies” or „Temporary Internet Files”?

Where is the difference between username and mailbox address

How to enable Cookies

Forward to other email, SMS notification

Can not enter the given security code

Browsers for portal and updating them

Filter rule: delete message

SMS notifications

How to create a new signature in the letter?

How to find out current version of browser?

What do I need if I want to enter my mailbox

Recover emails, deleted from the mailbox

How to block a message sender?

How to turn off the SPAM filter

How to receive Mail+ service?

The message about web-page blocking

Warning "This message could've been sent by user ..."

What is the Mail+

Create new folder

How to restore message from "Trash" folder

I receive error during sending message

Using the Alias Feature

How to change my username

Advices of how to reduce spam amount in the mailbox

Increased spam protection.

Warning for password transmission.


How to request confirmation on reception?

Filter incoming messages

Filter rule: redirect to another e-mail

I can not receive messages

Ways to protect your account

When I send a message, my personal information isn't correct

How to know if mailbox is not full

I removed all messages, but my mailbox is still full

How to send the message with multiple addresses?

How to turn off incoming mail auto-filtering to the folders "Social" and "Lists"

How to tell if this was you

What is Cookies


View all unread messages in a folder

Quick Search

I have received an e-mail from unknown sender and when I try to reply, I get a message saying that this address doesn't exist

What is SPAM and what it’s used for?

Spell-checking in Your browser

Filter rule: redirect and leave a copy

Renaming a folder

Language settings for the portal

How to prevent important email from going into the SPAM folder?

Remote image blocking

Report spam

I need a larger mailbox

Is it possible to revoke sent message?

Filter rule: ignore SPAM rules

Filter rule: move message to folder

Appointment of a folder

Cleaning the folder

How to clear the "Trash" and the folder "Spam"

After mailbox status change, can not receive e-mails

What to do if you don't want recipients to receive messages with winmail.dat attachment?

How to sign out from mailbox

Internet fraud protection

What is the technical maintenance of the mailbox?

Auto Reply

Forward a letter

Mark letter as

Message sorting

Print the letter

Why incoming message list don’t open from the first page by default?

I am receiving emails addressed to other users

The personalized letters or why my name /data are in the spam letter?

Why are emails going into the Spam folder? How spam is detected?

Auto-complete of e-mail addresses

Compose messages in a separate window

Refresh folder views

What means "mailbox is over quota"?

Technical and administrative requirements for incoming messages

Why my sent e-mails go to «Lists» or «Social» folders

Folder "Lists" and "Social"

How to delete folders

After portal update I can't open mailbox page or don't see changes

My browser does not support JavaScript

My mailbox always ir empty

Non of the buttons work

What to do when appears notification with text - Unable to find www.inbox.lv DNS server address?

Letters and pictures size on the computer screen

Redirect email

Advanced Search

Virus protection

Why I've started to receive spam or lists of email addresses?

How to change the text font and size of a letters?

How to disable notifications of contact birthdays and name days?

Mailbox optimization.

Messages per page in the mailbox view


My mailbox is full, how to solve this problem

What does the mark near the button „send message” mean?

How to switch off the compatibility view in Internet Explorer (IE)