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  1. Home
  2. Android application

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Problems with opening e-mails

If after opening the app, e-mails won't open for a long tome, you could try doing the folowing steps:

  • Close the app​
  • Got o your phones settings
  • Open apps

  • Find Inbox app

  • Open Storage

​

  • And press clear cache

Don't be affraid as the "clear cache" oparation doesn't delete any e-mails or necessary files.

Note. Your settings may differ due to differing android version or manufacturer.


In case you did not find your answer contact us
Questions

Feedback for Inbox team
How to open application settings
How to update the application and auto-update
How to delete inbox contacts from mobile phone address book?
Importing Contacts
Contacts Synchronization if I don’t have Inbox contacts
Can not open attachments (Permissions)
How to delete all contacts from the Inbox Contacts through mobile version?
How to mark message as spam
Problems with opening e-mails
How to clear cache
Mark all messages as read
How to turn off Push-notifications for seperate inboxes
Didn’t work contacts synchronization
How to install beta version (public testing)
How to delete automatically saved logins in mobile browser?
How to create a new folder?
How to find out the current version of the application
Technical information about the error via ADB.exe
How to change the application language
Filters: Unread only, Important only
Inbox application settings on Xiaomi, NUBIA phone
New e-mail notifications (how to turn them on/off, quiet time)
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